Gray Tousled Cushion with Side Zipper – Set of 2, Soft Accent Pillow
Shipping to the U.S .
Shipping to the U.S .
All duties and taxes covered. The price you see the price you pay.
Fully insured shipping from our Mississauga warehouse. No customs paperwork at your door, no surprise charges from the carrier.
Questions about this piece?
Questions about this piece?
Not sure about the size, color, or shipping timeline? Our team has answered every question on this product before — talk to a real person M–F 9–7 EST.
📞 Call 647-478-9597💬 Chat with us
Cushions add comfort and elegant look to any living room. They can effortlessly complement a sofa set, a bed or a side chair. Along with a convenient side zipper, this small-sized pillow features an easy-to-wash fabric designed by hand. Moreover, it also has a tousled gray color that goes well with all decor schemes.
Details
- Design: Side zipper cushion with gray tousled designs
- Material: Washable and high-quality fabric
- Dimensions: 18 x 18 inches — sold as a set of 2
- Use: Can be used to decorate your living room, bedroom and guest room
- Care: Hand wash in lukewarm water
Key details at a glance. Full sizing and care information is in the product description — or call 647-478-9597, Mon–Fri 9–7 EST.
At Maison Concepts, we make shopping for home décor effortless, stylish, and worry-free. From checkout to delivery, our goal is to keep everything simple, transparent, and fully insured.
Delivery Options
Standard Shipping
Free over $75- Orders over $75 CAD (before taxes) ship free across Canada & the U.S.
- Orders under $75 CAD ship for a $15 flat rate
- Delivery: 2–4 business days in Ontario & Quebec, 4–6 in the Prairies, 5–8 in British Columbia, 4–7 in Atlantic Canada
- All shipments include insurance coverage for added peace of mind
Yukon, Northwest Territories & Nunavut may require a custom quote — please contact us.
Next-Day & Expedited
From $20 CADNext-day: order by 11 AM EST to ship same day; after 11 AM EST, ships next business day. Business days are Mon–Fri, excluding holidays. Select locations — eligibility confirmed at checkout; some remote areas may require an extra day.
Free Pickup
Free- Pick up your order at our Mississauga distribution centre at no charge
- Schedule pickup via the Shopify pickup app
- Or follow the instructions in your order confirmation email
U.S. Shipping — Delivered Duty Paid
All U.S. OrdersDuties and taxes are included in your purchase price
No additional fees upon delivery
No brokerage charges
Customs clearance completed prior to final delivery
Full tracking provided
Free shipping on orders over $75 CAD; $15 flat rate under $75
You will never be responsible for import fees on U.S. orders.
The Details
- Customized & Personalized Items
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Customized items require 3 business days of production before they ship. Delivery estimates shown at checkout for these items already include production time.
A paid Priority option is available at checkout for customized items — it ships by the fastest method for your region immediately after production.
- Processing Time
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Standard orders ship within 1–3 business days. Next-Day and Expedited orders placed before the cut-off ship the same or following business day.
- Shipping Carriers
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To ensure reliable and timely delivery, we partner with a network of trusted national carriers.
We utilize multiple shipping providers and select the most appropriate carrier for each order based on destination, transit time, and service efficiency — ensuring your package arrives safely and promptly.
- Delivery & Tracking
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Once your order ships, you'll receive a confirmation email with tracking details. Delivery timelines depend on destination and carrier.
If delivery cannot be completed due to incorrect address details provided at checkout, additional charges may apply.
- Changes & Delays
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To update your delivery details, notify us at least 48 hours prior to shipment with your order number and product details. Changes are subject to approval.
We are not responsible for delays caused by incorrect or incomplete delivery information, carrier disruptions, strikes, or unforeseen circumstances beyond our control. Delivery timelines may be extended in such cases.
If you have any questions about shipping or delivery, our team is always happy to help.
We want you to love every Maison Concepts purchase. If something isn't perfect, here's how returns work:
- Eligibility
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- Returns accepted within 14 days of delivery
- Items must be unused, in original packaging, and resalable
- Non-Returnable Items
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- Final sale items (clearance, seasonal, limited collections)
- Personalized items (engraved, monogrammed, or custom-finished)
- Return Shipping Costs
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- Original shipping fee is deducted from refunds (even for free shipping orders)
- Return shipping is the customer's responsibility
- Returns are free only if the item is physically dropped off at our distribution centre
- Damaged or Incorrect Items
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If your order arrives damaged or incorrect, contact us within 48 hours and follow our Claims Process page. We will resolve the issue promptly at no cost to you.
- Canada Returns
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Follow the general rules above. Return shipping can be arranged via your preferred carrier or dropped off at our distribution centre for free.
- U.S. Returns
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- Eligible items can be returned within 14 days of delivery
- Use a trackable shipping method to ensure your return reaches us safely
- Return shipping costs are the customer's responsibility unless the item was damaged or incorrect
- Damaged or incorrect orders must be reported within 48 hours and resolved through the Claims Process page at no cost
Family-owned since 1991
34 years of curating home pieces from our Mississauga studio.
Duties Paid to U.S.
All duties and taxes covered,no surprise fees
Price match promise
Find it cheaper somewhere else? We'll match it within 14 days.
Real humans, M–F 9–7 EST
Questions about fit, size or shipping? Call 647-478-9597.
